TERMS AND CONDITIONS FOR UNBEATABLE REFERRAL POSTPAID CAMPAIGN
 
 

1. Campaign Period

 

a. This Unbeatable Referral Postpaid Campaign ("Campaign") is organised by U Mobile Sdn Bhd Registration No: 199101013657 (223969-U) (“U Mobile”) which commences at 09:00:00 AM on 5 March 2026 and ends at 21:00:00 PM on 31 May 2026 (“Campaign Period”).

 

b. All entries received before or after the Campaign Period will be automatically disqualified.

 

c. By participating in this Campaign, you agree to be bound by all the terms and conditions below ("Terms and Conditions").

 

2. Eligibility

 

a. This Campaign is exclusively for new and existing Active Postpaid subscribers. “Active” means able

to make and receive calls.

 

b. U Mobile employees, agencies, partners and their immediate family members are not allowed to participate in this Campaign.

 

c. This Campaign is only available at U Mobile Experience Centres (“UMEC”) nationwide, subject to the respective campaign location and campaign period.

 

d. U Mobile reserves the right to reject any entries or disqualify any participant without assigning any reason.

 

3. Campaign Mechanics

 

a. To participate in this Campaign, eligible participants (“Referrer”) must meet the following criteria and complete the following steps:

 

i. Step 1: Existing U Mobile Postpaid subscriber

- The Referrer must be an existing U Mobile postpaid subscriber with Active postpaid line.

 

ii. Step 2: Active Mobile Number

- The Referrer shares his Active postpaid mobile number (“Referral Mobile Number”) under his/her name to his/her friends and family (“Referee”) (with the Referrer’s consent to the Referee to use and share the Referral Mobile Number to U Mobile).

 

iii. Step 3: Spread the Word

- The Referee visits any UMEC and provides the Referral Mobile Number to UMEC staff.

 

v. Step 4: Sign Up & Save

- The Referee signs up for a new eligible Postpaid plan and makes payment.

 

vi. Step 5: Get Rewarded

- Both the Referrer and Referee enjoy RM50 bill rebate (“Rebate”) in the next month bill statement.

 

b. The Referral MSISDN is valid for multiple redemption and can be used up to 6 times within the Validity Period.

 

c. Prices for the eligible U Postpaid Plan below are as specified in /en/personal/mobile-plans/postpaid

Eligible New Postpaid Sign-Up Plan (Referee)Eligible Existing Postpaid Plan (Referrer)

U Family 128

U Postpaid 98

U Postpaid 68

U Home 5G

U Family 128

U Postpaid 98

U Postpaid 68

Postpaid GX68

Postpaid 79

Postpaid 99

Postpaid 139

U Home 5G

d. When you complete the steps listed above, you will be deemed to be a participant of the Campaign. No entry form is required.

 

4. Rebate

 

a. By subscribing to the eligible plans under the Campaign, both Referrer and Referee will receive a one-time Rebate of RM50 upon the activation of eligible Postpaid Plan under this Campaign. The Campaign is limited to the first 1,800 redemption at all the UMECs nationwide within the Campaign Period.

 

b. The Rebate will be reflected in the subsequent monthly bill statement following the activation month and onwards. The Rebate will offset the monthly fees and usage.

 

c. You must fully settle all outstanding charges under your existing subscriptions before you can proceed with the registration of the Postpaid plans under this Campaign. Any existing rebate that you are receiving from the existing subscription will be forfeited when you switch to this Campaign.

 

d. Each Referral Mobile Number will be eligible to redeem only six (6) times during the Campaign Period.

 

e. You must ensure that your U Mobile Postpaid account is Active during the Campaign Period and until the point the Rebate is issued.

 

f. U Mobile reserves the right to substitute any of the Rebate with another reward of similar value at any time without prior notice.

 

g. The Rebate is non-transferable and non-redeemable for cash, in full or in part, and any reward shown in U Mobile’s website, U Mobile Facebook page, MyUMobile app, advertisements and Campaign materials are for photography or illustration purposes only.

 

h. The Rebate cannot be combined with any other existing rebates.

 

5. General

 

a. U Mobile’s decisions on any matter relating to this Campaign are final and binding on all participants. If any matters arise which are not covered in these Terms and Conditions, they will be determined solely by U Mobile.

 

b. U Mobile may change any of these Terms and Conditions including terminating or suspending this Campaign and extending the Campaign Period. Any such change will be announced on our website. It is the participants’ responsibility to check these Terms and Conditions on our website and if the participants do not agree to any of the changes, such participants must immediately cease participation in the Campaign.

 

c. By participating in the Campaign, all participants:

 

i. consent for U Mobile to collect, record, hold, store, use and disclose their personal information for purposes which are necessary or related to the participation in the Campaign; and

 

ii. consent for U Mobile to disclose or publish their personal information such as their names and identities and any general information that U Mobile sees fit about the participants in any media, marketing, or advertising materials; and

 

iii. grant U Mobile the absolute and unrestricted right to modify, use and publish any still or moving images of the participants for any promotional, marketing, commercial or other related purpose, without any payment or compensation.

 

d. The subscription and use of U Mobile’s Postpaid services are subject to U Mobile’s standard Postpaid Terms and Conditions and where applicable, these Terms and Conditions. In the event of any inconsistency, U Mobile’s standard Postpaid Terms and Conditions will apply to the extent of such inconsistency.

 

e. The Campaign and these Terms and Conditions are governed by the laws of Malaysia. The participants agree that the Courts of Malaysia have exclusive authority over all matters arising from this Campaign.

 

f. In the event of any conflict between the English and other language versions, the English version shall prevail.

Version: 13 March 2026

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