Terms & Conditions
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Family First Day UMEC Campaign
1. This Family First Day UMEC Campaign (“Campaign”) is organised by U Mobile Sdn. Bhd. (Registration No: 199101013657 (223969-U) (“U Mobile”) which commences at 9:00:00 on 22 April 2026 and ends at 23:59:59 on 28 June 2026 (“Campaign Period”).
2. By participating in this Campaign, you agree to be bound by all the terms and conditions below (“Terms and Conditions”).
3. Campaign Eligibility
a. This Campaign is open to active new and existing U Mobile postpaid subscribers (Corporate account not included). “Active” means able to make and receive calls.
b. U Mobile’s employees, agencies, partners, and their immediate family members are not allowed to participate in this Campaign.
c. U Mobile reserves the right to reject any entries or disqualify participants without assigning any reason.
4. Campaign Mechanism
a. To participate in this Campaign, you must sign up to any new Postpaid plans (including U Home 5G) only or Postpaid plans (including U Home 5G/U Home 5G Borneo) with Device Bundle listed in following Table,
| Postpaid Plan Only | Postpaid Plan with Device Bundle |
|---|---|
Ultra Family 128 | Ultra Family 128 with Device Bundle |
Ultra Global 98 | Ultra Global 98 with Device Bundle |
Ultra Postpaid 68 / Ultra Postpaid Borneo 68 | Ultra Postpaid 68 / Ultra Postpaid Borneo 68 with Device Bundle |
Ultra Postpaid 45 | U Home 5G / U Home 5G Borneo with Router |
U Home 5G | |
b. When you successfully sign up for the above plan, you will be deemed to be a participant of the Campaign. No entry form is required.
c. The Campaign is limited to 50 sign-ups per UMEC nationwide within the Campaign Period.
5. Purchase Gift
a. Each eligible participant who has fulfilled the campaign mechanism in paragraph 4 above is entitled to purchase the items at discounted purchase amount (“Purchase Gift”) listed in the following table:
| Purchase Gift (per UMEC) | RRP | Purchase Amount |
|---|---|---|
1 x Samsung 32” Smart Monitor TV MH5000F HD | RM999 | RM99 |
49 x Huawei FreeBuds SE 4 | RM249 | RM0.99 |
b. Each participant with ID (MyKad, MyTentera, MyPR or Passport) is only entitled to purchase one (1) Purchase Gift throughout the Campaign Period.
c. The Purchase Gift is given on an "as is" and “as available” basis and is not transferable or exchangeable for cash, in full or in part. U Mobile reserves the right to substitute the Purchase Gift with that of similar value at any time without prior notice.
d. The Purchase Gift is not covered under any warranty by U Mobile and any issues relating to the Purchase Gift must be referred to the relevant manufacturer.
6. General
a. U Mobile’s decisions on any matter relating to this Campaign are final and binding on all participants. If any matters arise which are not covered in these Terms and Conditions, they will be determined solely by U Mobile.
b. U Mobile may change any of these Terms and Conditions including terminating or suspending this Campaign and extending the Campaign Period. If the participants do not agree to any of the changes, such participants must immediately cease participation in the Campaign.
c. All Purchase Gifts are accepted entirely at the risk of the participants. To the extent permitted by law, U Mobile excludes all liability in connection with this Campaign. All participants agree to release U Mobile from and indemnify U Mobile against all liability (including negligence) for any personal injury or for loss or damage (including loss of opportunity), whether direct or indirect, special, or consequential arising out of participation in this Campaign.
d. By participating in the Campaign, all participants:
i. consent for U Mobile to collect, record, hold, store, use and disclose their personal information for purposes which are necessary or related to the participation in the Campaign; and
ii. consent for U Mobile to disclose or publish their personal information such as their names and identities and any general information that U Mobile sees fit about the participants in any media, marketing, or advertising materials; and
iii. grant U Mobile the absolute and unrestricted right to modify, use and publish any still or moving images of the participants for any promotional, marketing, commercial or other related purpose, without any payment or compensation.
e. The subscription and use of U Mobile’s Postpaid mobile services are subject to U Mobile’s standard Postpaid Terms and Conditions and where applicable, these Terms and Conditions. In the event of any inconsistency, U Mobile’s standard Postpaid Terms and Conditions will apply to the extent of such inconsistency.
f. In the event of any conflict between the English and other language versions, the English version shall prevail.
DECLARATION
I declare and confirm that I have read and agreed to be bound by the terms and conditions of this Addendum or Terms and Conditions including any amendments made or to be made to them and where applicable, any additional terms and conditions in U Mobile Sdn Bhd’s product information brochure, promotion, and website.
Version: 11 May 2026
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