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EN
  • EN
  • BM
  • 中文
Personal Business EIP Wholesale
  • MOBILE PLANS
  • DEVICES
  • ROAMING
  • LIFESTYLE
  • DEALS
  • ULTRA5G
Pay bill
Top up
Menu

Prepaid

Data Plans Add-Ons

Roam and Travel

Data Roaming International Direct Dial (IDD) Travellers Plan

Postpaid

Watch Plan Watch Plan Watch Plan

Borneo Plans

Switch to U

Frequently Asked Questions

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      Popular Questions

      ThuongVTH Test If I’m subscribing to a Prepaid plan for a 3rd party, do I need consent?

      If you are subscribing to a Prepaid plan for a third party, you are solely responsible to inform the third party that you are subscribing to the Prepaid plan on behalf of him. U Mobile will not be responsible for any complaints made by the third party.

      What is Mobile Number Portability?

      Mobile Number Portability (MNP) is the ability for customers to switch to a new mobile service provider, while retaining their existing mobile number.

      Can I use the data via hotspot when I am using an iPad / Apple Watch? Khuepqd

      Can I use the data via hotspot when I am using an iPad / Apple Watch? Khuepqd

      If I’m subscribing to a Prepaid plan for a 3rd party, do I need consent?

      If you are subscribing to a Prepaid plan for a third party, you are solely responsible to inform the third party that you are subscribing to the Prepaid plan on behalf of him. U Mobile will not be responsible for any complaints made by the third party.

      How can I track my shipment status? (HPTT Test)

      To track your shipment, please follow these steps:

      1. Go to the Tracking page on our website.
      2. Enter your tracking number provided in your order confirmation email.
      3. Click on the "Track" button.

      You will be able to see real-time updates about your shipment, including current location, transit status, and estimated delivery time.

      If you encounter any issues, please contact our customer support team for assistance.

      If my subscription has lapsed, can I still purchase the plan via online channels?

      Yes you can purchase the plan via all the participating online channels.

      Will I be notified of my successful subscription?

      Yes. You will receive an SMS notification on your subscription status. Alternatively, u may check via UMB 118 or U Mobile’s mobile app on the plan u purchased.

      Popular Questions

      What is Mobile Number Portability?

      Mobile Number Portability (MNP) is the ability for customers to switch to a new mobile service provider, while retaining their existing mobile number.

      ThuongVTH Test If I’m subscribing to a Prepaid plan for a 3rd party, do I need consent?

      If you are subscribing to a Prepaid plan for a third party, you are solely responsible to inform the third party that you are subscribing to the Prepaid plan on behalf of him. U Mobile will not be responsible for any complaints made by the third party.

      How can I track my shipment status? (HPTT Test)

      To track your shipment, please follow these steps:

      1. Go to the Tracking page on our website.
      2. Enter your tracking number provided in your order confirmation email.
      3. Click on the "Track" button.

      You will be able to see real-time updates about your shipment, including current location, transit status, and estimated delivery time.

      If you encounter any issues, please contact our customer support team for assistance.

      Can I use the data via hotspot when I am using an iPad / Apple Watch? Khuepqd

      Can I use the data via hotspot when I am using an iPad / Apple Watch? Khuepqd

      If I’m subscribing to a Prepaid plan for a 3rd party, do I need consent?

      If you are subscribing to a Prepaid plan for a third party, you are solely responsible to inform the third party that you are subscribing to the Prepaid plan on behalf of him. U Mobile will not be responsible for any complaints made by the third party.

      Will I be notified of my successful subscription?

      Yes. You will receive an SMS notification on your subscription status. Alternatively, u may check via UMB 118 or U Mobile’s mobile app on the plan u purchased.

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